How does one get in touch with the Firefox Add-ons people?

In: Mozilla

23 Jan 2006

An update: I’ve actually deleted the existing extension on the Firefox Add-ons site and added a new one per Patrick’s suggestion below, and it is now available there. And yeah, I didn’t put any of the changes you guys requested in there besides getting it to work for Firefox 1.5…

I’ve seen your emails and comments about updating the Unread Tabs extension for Firefox 1.5, and I apologize if I haven’t responded to your email personally.

Anyway, yes, the fix is extremely simple, and in fact I did try to fix it once and upload it onto the Firefox Add-ons site a long time ago last year when the extra character in the GUID was brought to my attention (to explain this a bit – each extension has its own GUID which is universally unique 32-character string, and somehow I screwed it up by inserting a GUID with 33 characters). Well, the problem is, in the developer section of the Firefox Add-ons site, the “Add New Version” function enforces the rule that a new version of an extension should have the same GUID, which is perfectly fine and expected.

So I’ve been trying to find a way to get in touch with the guys over at Firefox Add-ons to workaround this and to see what implications this may have, but can’t find any form of contact information at the site (and no, I’m not gonna email the mozilla.org webmaster to bug him unless no one really knows how to reach the Firefox Add-ons guys). Anyone has any clue? Or maybe I should just email the mozilla.org webmaster…

Whatever the result of that, here’s an updated Unread Tabs for Firefox 1.5 with a new GUID:
Install Unread Tabs | Download Unread Tabs

5 Responses to How does one get in touch with the Firefox Add-ons people?

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choonkeat

January 23rd, 2006 at 11am

other than firefox asking me to download instead of prompting an install dialog. it works fine :-) thanks

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Patrick H. Lauke

January 23rd, 2006 at 9pm

i think the only way around this – unless you do manage to get hold of one of the elusive admins – is to delete the extension from the system and create a new one, with the correct GUID.

once logged in as developer, go to your extension, hit “edit …” in the extension’s overview page, and instead of updating the content hit the “delete” button at the end of that form. at least i think that’s the right one…don’t want to risk nuking one of my extensions to find out…

yes, you’ll lose all ratings/comments…but it will solve the issue.

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Chu Yeow

January 24th, 2006 at 12am

Hey Pat, been a long time.

Mmm.. I tried what you mentioned and got this:

Error! Encountered a problem when trying to delete associated files, files were not deleted successfully
Unread Tabs has been deleted…

Doh!

Anyway, I did lose all my ratings and comments, but oh well. At least I’ve managed to get the updated extension onto the site (pending approval).

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Patrick H. Lauke

January 25th, 2006 at 7pm

glad to hear it worked out in the end. yeah…been a long time, but as you can see i’m still keeping an eye on the old sitepoint crew ;)

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DIANE

January 22nd, 2007 at 2pm

PLEASE IF SOMEBODY THERE COULD CONTACT ME TO GIVE ME HELP PUTTING PROGAMS ON MY COMP.IM TERMINALLY ILL AND MY COMP IS MY COMPANY.I DONT MUCH ABOUT COMPS.YOUR FIRE FOX IS A GOOD WEBSITE.MY PHONE NUMBER IS 2252186982. GOD BLESS. COONIE IN LA.